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Branch & OSC Assistance

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Branch Membership

Away Travel

Branch Rules

Branch Membership

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When can membership be applied for?

For season 2024-25, membership applications will be accepted between 1st April 2024 and 31st May 2024.

How do I apply to be a member?
Existing Members
Following a review of the number of members and value to the Heroes of Waterloo OSC we have decided that for season 2024/2025, we will only accept membership renewals from members who have done either of the following during season 2023/2024:

  • Attended 5 or more Heroes of Waterloo OSC branch meetings.
  • Paid Subs for the season.
  • Attended 5 or more away trips.

There will be some existing members who are an exception to the above, either live away/overseas or for medical reasons have been unable to attend.

New Members
New members will be accepted if you live within a 2-mile radius as per Google Maps of the Heroes of Waterloo OSC branch headquarters.
There must be at least one junior member on the application.
As per the OSC regulations, new members will not be able to apply for home tickets until 1st January 2025 and Away tickets from 1st June 2025.

To apply to be a member of the Heroes of Waterloo OSC, please contact the Branch Secretary to request a membership form.

Do I need to be a Seasoncard holder to be a member?
No, but all membership applicants will need a club-issued Supporters Number. This can be obtained by registering on the Manchester City website.
Please note that anyone wishing to apply for match tickets will need a paid Citizens Membership or a Season Ticket.
How much does Membership cost?
The prices for OSC Membership as set by the committee each season.

Membership prices for the 2024-25 season will be:

Adults: £15
17 – 21 year old or in Full-time Education: £10
Seniors (60+)/Concessions: £10
Juniors (16 and Under): £5
Family Package (2 adults & 2 juniors): £30

How do I link my Cityzens account to the Heroes OSC?
To enable you to apply for tickets via the Heroes OSC, your Cityzens account must be linked to the Heroes OSC. To do this, please follow the instructions below:

  1. Go to https://login.mancity.com/signin and log in to your account.
  2. Then go to My Account > My Profile > Supporters Clubs
  3. Select Heroes of Waterloo and click Renew.

The Heroes of Waterloo OSC will be notified of your request and will approve as long as payment of membership fees has been received.

Can I attend a meeting as a non-member?
Yes, anyone can attend our branch meetings. We do not charge an entrance fee to attend our branch meetings. Just find a seat at the meeting and listen to what our branch members and committee have to say. If you then wish to join our branch please speak to a member of the committee.
What are Branch Points and how do I get them?

Branch Points are awarded to a member each time they do one of the following:

  • Attend a Heroes of Waterloo OSC branch meeting.
  • Pay their branch subs.
  • Attend an MCFC away game (Premier League, FA Cup, League Cup, or Champions League) using the branch-approved travel option.

Occasionally, our ticket allocation for away games falls short of the demand. Where instances like this occur, the branch committee looks at the number of Branch Points each applicant has accrued that season and allocate the tickets accordingly.

Away Travel

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How do I apply for tickets/travel?

Only branch members are allowed to apply for tickets/travel. Only applications made via the Heroes of Waterloo OSC website will be considered. Please note that anyone wishing to apply for match tickets will need a paid Citizens Membership or a Season Ticket.

When the application window is open, the details of how to apply will be added to the fixture within the MCFC Travel section of the website. This area of the website is only visible when logged in. If you do not have the login details, please contact a member of the branch committee.

How are away tickets allocated?

Tickets for away games are allocated in the following way:

  1. Branch Points & Travel with Branch
  2. No Branch Points & Travel with Branch

If any tickets remain then:

  1. Branch Points & Own Travel
  2. No Branch Points & Own Travel
What happens if I book on an away trip but then can't go?
If you have paid for transport to the match, we will try to resell your place. If we are unsuccessful, you will lose the travel cost.
Can I just apply for a ticket and not travel?
Yes, but please be aware that applicants who also travel with the branch will have priority during ticket allocation.
Can I just apply for travel and source my own ticket?
Yes, although due to the demand for spaces on our VIP coach, applicants who also purchase tickets via the branch will have priority.

Branch Rules

By joining the Heroes of Waterloo OSC, you agree to adhere to the following at all times:

  • Match tickets requested will be solely for Heroes of Waterloo OSC Branch Members only.
  • All published deadlines for ordering match tickets will be adhered to without exception.
  • Payment must be made before any ticket is released to the appropriate member unless advised otherwise.
  • Tickets booked through the Heroes of Waterloo must be offered to other members first if you are unable to attend a particular match fixture.
  • No glass bottles or glass containers of any kind to be taken on the coaches.
  • Smoking or the use of e-cigarettes on the coaches is strictly forbidden.
  • You will act respectfully to all fellow members of the branch.
  • Whilst using the coaches, you will behave respectfully, no banging on the windows or rowdy behaviour. All rubbish will be placed in the bins provided.

Any disputes that arise will be resolved by the Committee and the Committee’s decision is final.

Heroes of Waterloo OSC has published its Code of Conduct and all members are expected to abide by these rules and expectations
View Code of Conduct